At D'Closet by Deepika Gogia, each garment is crafted with exceptional attention to detail. Many of our pieces are made-to-order or customized, and we are committed to delivering products of the highest quality.

we don not offer returns, refunds  or exchanges.

Non-Returnable Items

The following items are not eligible for return, exchange, or refund:

• Made-to-order garments
• Customized or personalized outfits
• Altered or tailored products
• Bridal and couture collections
• Sale or discounted items
• Gift cards
• Accessories (unless received damaged or incorrect)

Refund Policy

Last Updated: July 2026

Thank you for shopping with D'Closet by Deepika Gogia.

Every garment is carefully inspected before dispatch to ensure it meets our quality standards. As our products are limited-edition designer wear and may include made-to-order or handcrafted pieces, we maintain the following policy.

Size & Fit

• Please refer to our size guide before placing your order.
• For custom orders, customers are responsible for providing accurate measurements.

D'Closet by Deepika Gogia is not responsible for fitting issues resulting from incorrect measurements provided by the customer.

Damaged or Incorrect Product

In the rare event that you receive:

• a damaged product, or
• an incorrect item,

please contact us within 24 hours of delivery by emailing us with:

• Your order number
• Clear unboxing video (mandatory)
• Photos of the product and packaging

Note: Claims made without an unboxing video may not be accepted(from the moment the package is opened) is required as a proof.

• Without this video we will not be able to address any claim related to damage, stains or defects.
• Incase of International Order, the ourier cost of sending the item back for repair or replacement will be borne by the customer.
• Approved refunds will be processed to the original payment method within 7–10 business days after approval. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
• For size concern, complimentary alteration will be offered  if the product is shipped back by the customer.