Shipping Policy
At D'Closet by Deepika Gogia, every garment is thoughtfully crafted with attention to detail. As many of our designs are made-to-order or custom-created, we appreciate your patience while we prepare your order.
Processing Time
- Ready-to-Wear Collections: Orders are processed within 2–5 business days.
- Made-to-Order & Custom Couture: Orders typically require 10–30 business days, depending on the design and level of customization.
- Processing times may vary during festive seasons, sale periods, or due to unforeseen circumstances.
Shipping Within India
- We offer shipping across India.
- Estimated delivery time after dispatch is 2–7 business days, depending on your location.
- Delivery timelines may vary for remote areas.
International Shipping
We offer international shipping to select countries.
- Delivery typically takes 7–15 business days after dispatch.
- Customers are responsible for any customs duties, import taxes, or other charges imposed by their destination country.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and order value.
- Free shipping may be available during special promotions or on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp (if provided) so you can monitor your shipment.
Delivery Delays
While we strive to deliver your order on time, delays may occur due to weather conditions, courier service disruptions, customs clearance, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order.
D'Closet by Deepika Gogia is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and product immediately.
- Contact us within 48 hours of delivery.
- We will review your request and assist you with the next steps.
Contact Us
For shipping-related questions or order assistance, please contact us:
D'Closet by Deepika Gogia
📧 Email: info.deepikagogialabel@gmail.com
📱 WhatsApp: 09873584518
📍 Studio Visits: By Appointment Only
DS-211,2F,D'CLOSET by DEEPIKA GOGIA,SECTOR 46,HUDA MARKET,GURUGRAM, HR. 122003